Skip to content

Measure the difference.

Wheelson is built to turn supply-chain operations into measurable business performance — not generic promises of better service.

Real operations. Real data. Real technology.

Tons of cargo moved every year
1 Lakh+
Cargo value managed annually
USD 1B+
Businesses served since 2020
500+
Cities, with 30+ satellite offices
20+
Vehicles placed for customers since 2020
50,000+
Global GPS provider integrations
100+
Truck tracking and cargo vessel visibility
24×7
Combined forwarding & supply-chain experience
50+ yrs

Headline outcomes

What moves first.

50%+Lower customer effort — fewer calls, emails and follow-upsIndicative*
24×7Shipment visibility across trucks, containers and vesselsLive
  • FasterException detection and operational response
  • FewerManual touchpoints across planning, execution, tracking and closure
  • FasterPOD closure, invoicing and settlement cycles
  • LowerDetention and demurrage exposure at ports and yards
  • HigherCarrier compliance and qualification coverage
  • LowerCoordination cost across carriers, systems and teams

* Indicative. Actual performance varies by customer, operating model and scope. Customer-specific baselines and improvement targets are established during implementation.

The KPI framework

Thirteen measures, agreed against your baseline.

Each engagement starts with a baseline. These are the measures Wheelson is built to move; the targets are set with you during implementation.
  1. KPI 0150%+*

    Lower customer effort

    Reduce calls, emails, follow-ups and manual coordination through digital workflows and unified visibility.

  2. KPI 0224×7

    Shipment visibility

    Continuous visibility of every shipment, end to end.

    • Trucks
    • Containers
    • Cargo / vessels
  3. KPI 03

    Qualification coverage

    Digital qualification workflows before any vehicle or carrier enters the network.

    • Vehicles
    • Drivers
    • Carriers
  4. KPI 04

    Faster exception response

    AI and digital monitoring identify exceptions earlier and enable faster operational intervention.

  5. KPI 05

    Reduced manual touchpoints

    Automation removes repetitive activity across the transport lifecycle.

    • Planning
    • Execution
    • Tracking
    • POD
    • Closure
  6. KPI 06

    Higher on-time delivery

    Monitor and improve delivery performance, transit adherence and ETA accuracy.

  7. KPI 07

    Lower empty and idle time

    Better planning and visibility improve asset utilisation.

  8. KPI 08

    Lower detention & demurrage exposure

    Earlier visibility into container and port movement helps avoid preventable delays.

  9. KPI 09

    Faster POD closure

    Shorten the time between delivery completion and POD closure.

  10. KPI 10

    Faster invoice & settlement cycle

    Digital POD and workflow controls accelerate downstream financial processes.

  11. KPI 11

    Lower coordination cost

    Less effort spent coordinating multiple carriers, tracking systems and operational teams.

  12. KPI 12

    Higher carrier compliance

    Continuous monitoring of carrier qualification, documentation and operational performance.

  13. KPI 13

    Lower exception rate

    Operational data surfaces recurring issues so processes improve over time.

* Indicative. Actual performance varies by customer, operating model and scope. Customer-specific baselines and improvement targets are established during implementation.

Container vessel being worked under cranes at night at the ICTT in KochiPhoto: BgbwikiV4, CC BY 4.0

Scale built through experience

Technology shaped by the realities of moving cargo.

Wheelson combines significant real-world supply-chain execution with a technology-led operating model — bringing physical operations, digital infrastructure and AI-powered intelligence together.
How Wheelson got here

What changes when you work with Wheelson?

Before Wheelson

  • Multiple vendors and tracking systems
  • Follow-ups on calls and chat groups
  • Fragmented data, reactive operations
  • Manual qualification
  • Control depends on individuals

With Wheelson

  • One extended supply chain team
  • Unified visibility on moWe, 24×7
  • Exceptions flagged before they become delays
  • Carriers, vehicles and drivers qualified by agents
  • Performance measured against agreed KPIs

Start with the problem

Have a supply chain problem? Start there.

Tell us the problem, not the rate card. We'll come back with the right mix of operations, technology and governance within one working day.

Chat on WhatsApp