A digital workforce for your supply chain.
Most of a logistics team's day goes on follow-up: checking compliance documents, chasing drivers, watching container free days, updating customers. Business Agents take that work on, around the clock, and bring your team only the decisions.
They work inside moWe, or on top of the systems you already run.
- Traceability AgentAct now
TN09 ••4410 · Pune → Chennai
40 min behind ETA after stop near Satara; no GPS ping for 18 min, SIM location confirms movement.
Recommended: Notify customer, revise ETA
- Qualification · VehicleWatch
KA01 ••7730
Insurance renewal due in 6 days. Fitness and registration valid.
Recommended: Request renewed policy
- Planning AgentAct now
MSKU ••4471 · JNPT
Container free days end tomorrow; truck not yet assigned for pickup.
Recommended: Assign qualified vehicle
- Qualification · CarrierCleared
Shree Roadlines
GST, PAN and operating history verified against the qualification standard.
Recommended: Approved for FTL lanes
How every agent works
The same loop, with a person in charge of every action that matters.
- 01
Watch
Reads documents, trackers, ports and your systems continuously.
- 02
Detect
Spots the expiring policy, the stalled truck, the free day running out.
- 03
Recommend
Raises an alert with the evidence and the next best action.
- 04
Act
Your team approves; the agent follows through and logs it.
- 05
Learn
Each outcome sharpens the next plan and the next alert.
The agent library
Four agents, each with one job.
- Agent 01
Qualification Agent
- Carrier
- Vehicle
- Driver
Clears carriers, vehicles and drivers before they touch your cargo: RC, fitness certificate, insurance, permits, driving licence, GST and PAN. Keeps checking after.
- Document validation
- Carrier compliance
- Vehicle fitness & insurance
- Registration checks
- Driver eligibility
- Risk indicators
- Qualification status
Sample alert
KA01 ••7730WatchInsurance renewal due in 6 days.
Request renewed policy
- Agent 02
Planning Agent
- Trip
- Service
Turns each indent into a trip plan: lane, schedule, qualified vehicle and contracted rate. Watches container free days.
- Indent to trip plan
- Service planning
- Route & schedule
- Qualified vehicle assignment
- Rate management
- Plan vs actual
Sample alert
MSKU ••4471 · JNPTAct nowFree days end tomorrow. No truck assigned.
Assign qualified vehicle
- Agent 03
Traceability Agent
Follows every shipment on every tracking signal and raises ETA deviations while there is still time to act.
- Shipment status
- In-transit monitoring
- Delay identification
- Exception detection
- Operational escalation
- POD closure
Sample alert
TN09 ••4410Act now40 min behind ETA near Satara. SIM confirms movement.
Notify customer, revise ETA
- Agent 04
Intelligence Agent
Finds recurring exceptions, lane risk and transporter performance, and recommends the next fix.
- Action recommendations
- Risk identification
- Performance analytics
- Exception patterns
- Continuous improvement
Sample alert
Lane CJB → BLRInsight3 of 20 trips lost 2+ hours at one unloading dock.
Book a fixed dock slot
Agents at work
Four situations, step by step.
Traceability Agent, in transit.
- 1
Detect
TN09 ••4410 is 40 minutes behind its ETA near Satara, and its GPS has gone quiet.
- 2
Check
SIM location confirms the truck is still moving towards Chennai.
- 3
Recommend
Notify the consignee and revise the ETA.
- 4
Decide
The operations team approves; the agent sends the update and logs it.
Approved by your team
Planning Agent, at the port.
- 1
Detect
Container MSKU ••4471 at JNPT has one free day left and no truck assigned.
- 2
Check
Qualified vehicles are available on the lane tomorrow morning.
- 3
Recommend
Assign a qualified vehicle for pickup tomorrow.
- 4
Decide
Your team confirms; pickup is booked before demurrage starts.
Approved by your team
Qualification Agent, before placement.
- 1
Detect
The insurance on KA01 ••7730 expires in 6 days.
- 2
Check
Two trips planned for the vehicle end after the expiry date.
- 3
Recommend
Request the renewed policy from the carrier; until then, plan only trips that end before expiry.
- 4
Decide
The carrier uploads the renewed policy; the agent checks it again.
Re-checked by the agent
Intelligence Agent, across trips.
- 1
Detect
3 of 20 trips on Coimbatore to Bengaluru lost more than 2 hours at one unloading dock.
- 2
Check
The delay repeats at the same consignee, on different days and carriers.
- 3
Recommend
Book a fixed dock slot with the consignee.
- 4
Decide
Your team agrees the slot; the agent tracks whether the delay falls.
Followed up by the agent
Without and with agents
From manual supervision to a loop that learns.
Without agents
- Check
- Monitor
- Identify
- Escalate
- Act
Control depends on who is on shift and how many calls they can make.
With Business Agents
- Qualify
- Monitor
- Detect
- Alert
- Act
- Learn
Control keeps running between shifts, and every exception improves the next plan.
Not another set of rules.
| Item | Rule-based automation | Business Agents |
|---|---|---|
| What it follows | Fixed rules written in advance | The situation: documents, signals and history |
| When something unexpected happens | Stops, or does the wrong thing | Checks other sources, then recommends an action |
| Who decides | The rule | Your team, for every action that matters |
| What it keeps | A log of what ran | The evidence, the decision and the outcome |
| How it improves | When someone rewrites the rule | Each outcome sharpens the next plan and alert |
People decide
Agents recommend; actions that matter wait for approval.
Evidence attached
Every alert shows the document, signal or data behind it.
Every step logged
A full trail of what was flagged, decided and done.
Built to order
Need an agent for your own workflow?
Questions teams ask
Business Agents, answered.
Do the agents act without approval?
No. Agents recommend; actions that matter wait for your team's approval, and every step is logged.
Can my team override an agent?
Yes. Your team approves, changes or rejects each recommendation, and the decision is recorded with the evidence behind it.
What data do the agents use?
Documents, tracking signals, port data and your own systems, the same records your team would check by hand.
Do we need moWe to use the agents?
No. The agents work inside moWe, or on top of the systems you already run.
Can you build an agent for our workflow?
Yes. We scope and build custom agents on your data, for example reading indents from email or WhatsApp, auditing freight bills, or updating customers automatically.
Start with the problem
Put an agent on your hardest follow-up.
Tell us the task your team chases every day. We'll show the agent that takes it on.